What Information We Collect and Why We Need It
When you open an account, we ask for your mobile number, a password, and your preferred payment wallet—bKash, Nagad or Rocket—so we can route deposits and withdrawals correctly. We log session timestamps, device type and IP address to protect against unauthorised access. When you request a
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withdrawal, we verify the wallet account name matches your registered details before releasing funds. We do not sell your data to third parties. We share transaction records with payment providers only to complete your deposit or withdrawal. Cookie data helps us keep you logged in across
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page loads and remember your language preference. We retain account records for the period required by financial record-keeping obligations in jurisdictions where we operate, then delete inactive accounts after the statutory retention window closes. If you want to see what we hold, request a correction, or
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ask us to delete your account and associated data, contact our support team through live chat or the email address listed in the support section below. Availability of services and data-protection obligations depend on your local law and the eligible regions where we can legally offer
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accounts.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.